An intelligent reception robot represents a paradigm shift in customer-facing automation. It combines advanced AI with robotics to deliver seamless service across hotels, museums, corporate lobbies and exhibition centers. This service robot provides 24/7 reception services, excelling in greeting guests, providing information, guiding tours, and even delivering items. It reduces the operational costs while enhancing guest experiences.


Key Specifications of Intelligent Reception Robot
| Category | Specifications |
| Model | FL-Joy Intelligent Reception Robot |
| Dimensions | 39cm x 38cm x 103cm (LxWxH) |
| Navigation | Laser Radar (40m range ±3cm) + Depth Cameras (1280×800) |
| Battery Life | 6-8 hours continuous operation (24V 18Ah lithium-ion) |
| Screen System | 13.3″ touchscreen + 18.5″ advertising display |
| Security Features | HD cameras with real-time monitoring and alarm transmission |
How Does the Reception Service Robot Work?
The reception robot operates through a synergy of advanced hardware and intelligent software, making it intuitive and efficient to use.
Navigation & Movement: Powered the advanced navigation systems, the robot uses laser radar and depth cameras to create high-precision maps of indoor spaces.
Interaction Activation: Guests can wake the robot using default wake words or custom phrases. It also activates automatically when detecting a person standing in front of it for 3 seconds.
Task Execution: For guided navigation, guests simply say the place or select a destination on the touchscreen. As a delivery robot, it accepts tasks via the screen or APP, moving to the designated pick-up and drop-off points independently.
Outstanding Features Of Reception and Delivery Robot
Intelligent Interaction
The reception robot offers multi-modal interaction through voice, touchscreen, and sensor control. With customization wake words, nicknames, and 24 optional broadcast voices, it adapts to brand personality. The intelligent question-answering system handles both daily inquiries and custom business-related questions .
Versatile Task Handling
This service robot excels at diverse tasks beyond the reception area. It provides immersive guided tours with customization routes and multimedia content. As a delivery robot, its dual trays can carry a variety of items, making it ideal for use in offices, hotels and hospitals.
Reliable Autonomous Operation
Equipped with multiple sensors, the robot ensures stable performance in complex environments. It can climb gentle slopes, cross small gaps, and navigate tight spaces with its 29cm rotation radius. The automatic recharging feature and long battery life guarantee 24/7 availability.
Marketing Capabilities
The 18.5-inch high-definition advertising screen supports video playback and image rotation, serving as a powerful marketing tool to attract customers. Dual-screen synchronization displays content during interactions, enhancing information dissemination.


Core Advantages Of Interactive Receptionist Robot
Cost Saving
By automating repetitive tasks like greeting guests, providing directions, and delivering items, the reception robot reduces the need for manual labor. It works continuously without breaks, improving service efficiency and cutting operational costs in the long run.
Elevated Customer Experience
The service robot responds to inquiries instantly, provides accurate information, and offers personalized guidance, enhancing customer satisfaction. Features like VIP recognition and custom welcome messages make guests feel valued.
Easy Maintenance
The robot requires minimal installation— just place the charging pile in a flat area with a power outlet and no obstacles within 1 meter. Its user-friendly backend allows administrators to set up tasks, update content, and monitor performance remotely.
Data-Driven Insights
In online mode, the robot collects valuable data, including visitor counts, popular inquiry topics, and task completion rates. The ability to export reports simplifies data analysis, turning raw data into actionable insights.
FAQ:
Q1. What environments is the reception robot suitable for?
The robot is designed for indoor use, including hotels, museums, exhibition halls, shopping malls, banks, corporate offices, and transportation hubs.
Q2. How long does it take to charge?
On a full charge (3-4 hours), the robot can work continuously for 6-8 hours under standard conditions or stand by for over 12 hours.
Q3. Is the robot easy to operate?
Absolutely. The 13.3-inch touchscreen features a simple interface, allowing guests to operate it without training.
Q4. Can it operate without internet?
Basic navigation works offline, but voice interaction requires connectivity.
Q5. Is it safe to operate around people?
Absolutely. It is equipped with multiple depth cameras, and ultrasonic sensors for 360° obstacle detection and avoidance. Its speed is also regulated for safe interaction.
Why Choose Foodline Machinery?
Foodline Machinery is a machinery manufacturing company integrating public and trade, and have a development history of more than 18 years specializing in the production of machinery. The company is integrated from the procurement of raw materials, design, mold, production and testing. Foodline Machinery is committed to providing reliable, efficient, and cost-effective solutions for customers worldwide. We offers the comprehensive after-sales services, including technical support, maintenance guidance, and customization options to meet specific customer requirements. With a global customer base and a reputation for excellence, we strive to be your trusted partner in nut processing, helping you improve productivity and product quality while reducing operational costs. If you’re looking for a profitable and low-maintenance commercial solution, our intelligent reception robot for sale is the perfect choice.







