A French Hotel Transforms Guest Experience With Service Robots

hospitality robots bring huge benefits to hotels

Six months ago, a French hotel with 150 rooms invested in 5 FL-01 hotel service robots, and the decision has since reshaped its guest experience, operational efficiency, and bottom line. Our service robots for sale helped the hotel turn everyday challenges into opportunities for growth.

Why Choose Foodline Service Robots for Sale

room service robots for sale with reception function
hotel service robots for sale with cruise function
Product NameFL-01 Hotel Delivery Robot
Operating SystemAndroid 10.1
Overall Size52o*52*93cm
Net Weight55KG
Voice PromptCustomizable Voice
Battery Parameters24V/30Ah
Battery Life6-8Hours
Network modeWIFI or 4G
Door size24*27cm
Pallet weight limit50kg
SpeedMax 1.2m/s
FunctionsMedia Display, Route Customization, Auto Mobile, Delivery Food, Elevator Control

Precision Navigation & Obstacle Avoidance

The self-driving robot plans optimal hotel routes with its autonomous positioning. It detects obstacles, safely bypasses them, or pauses – avoiding delays and collisions.

High-Accuracy LiDAR Mapping

10,000 cm² mapping accuracy for detailed multi-floor/building layouts, ensuring reliable navigation in large, complex hotels (e.g., multi-wing resorts).

Versatile Voice Interaction

Guests use voice commands for directions, weather, chat, or song requests. Voice triggers control core functions (e.g., cabin door, navigation) for intuitive use.

Autonomous Elevator Use

With a smart Intelligent elevator module, the delivery robot operates elevators independently (no staff assistance). Politely yields to guests when entering/exiting for a smooth, non-intrusive experience.

Communication Capabilities

The smart service robot can automatically dial guest/admin mobiles (delivery alerts/updates/urgent notices) – keeping all connected.

Automatic Back-To-Charge

After completing tasks (deliveries, message relays), the automatic delivery robot autonomously returns to its charging pile. It eliminates the staff’s need to locate or plug in the device.

Implementing Hotel Service Robots

The integration process was smooth. Foodline’s technical team worked closely with the hotel to connect the robots to the Property Management System (PMS) and elevator controls. Within a short time, the five autonomous delivery robots were operational. Guests now experience a touch of innovation from the moment they arrive. When a room service robot is dispatched, it navigates to the room and calls the guest’s phone to announce its arrival. The robots are also frequently seen guiding guests to facilities like the spa or restaurant, showcasing their role as more than just food service robots.

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service robot for delivery and reception

The Impact of Deploying Room Service Robots

Better Guest Experience

Guests are delighted by the efficient and novel service. Positive reviews frequently mention the “cute” and “high-tech” robot in the hotel industry, leading to increased online ratings and social media mentions. The 24/7 availability of the room service robot means guests can receive deliveries at any hour without burdening the night staff.

Higher Operational Efficiency

The staff have been liberated from constant fetching and carrying. This allows them to dedicate more time to complex guest requests, improving the overall quality of service. The robots handle the routine, while the human staff provides the irreplaceable personal touch.

Reliable 24/7 Service

The service robots work tirelessly around the clock, ensuring consistent service quality regardless of how busy the hotel gets. This reliability has made the hotel delivery robot an indispensable part of the daily operations.

About Foodline Machinery

Foodline Machinery is a machinery manufacturing company that integrates the public and trade sectors, with a development history spanning over 20 years. The company specializes in the production of machinery. We offer comprehensive after-sales services, including technical support, maintenance guidance, and customization options to meet specific customer requirements. With a global customer base and a reputation for excellence, we strive to be your trusted partner in nut processing, helping you improve productivity and product quality while reducing operational costs. If you’re looking for a profitable and low-maintenance commercial solution, our hotel service robots for sale are the perfect choice. Fill out the inquiry form today, and our team will send you a customized quote and video demo within 24 hours.

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