Recently, a well-known Russian chain restaurant partnered with us and purchased 10 T9 smart delivery robots—our hot-selling delivery robot with advanced 3D obstacle avoidance. This is a typical successful example of using the automatic robot for food delivery in the catering industry.
Client Profile: A Well-Known Chain Restaurant in Russia
The client is a chain restaurant brand with 15 branches in major cities of Russia, focusing on Russian traditional cuisine and international fusion dishes. In recent years, with the continuous expansion of the business scale, the restaurant has encountered obvious operational bottlenecks. During the peak dining hours (12:00-14:00 and 18:00-21:00 every day), the number of diners surges, and the existing manual delivery team often cannot keep up with the demand. This leads to problems such as delayed food delivery, wrong orders, and increased customer complaints. To improve the delivery efficiency and customer experience, the restaurant decided to introduce an intelligent delivery solution and began to look for a suitable food delivery robot for sale.
Product Choice:Large-Capacity Robot for Food Delivery
After comparing multiple brands and conducting on-site inspections, the Russian chain restaurant finally chose our FL-T9 smart delivery robot. As an AI-powered automated food delivery robot, it is specially designed for catering scenarios, integrating 3D obstacle avoidance, precise SLAM navigation, and intelligent interaction. It is not only a reliable self driving delivery robot but also adapts perfectly to crowded restaurant environments. Compared with other delivery robots, the FL-T9 food delivery robot stands out with a 40kg payload, 4 large trays, and a 12-hour battery life—exactly matching the restaurant’s high passenger flow and large order volume needs.
Why ChooseFL-T9 Robot for Food Delivery
Feature
Specification
Product Model
FL-T9 Smart Delivery Robot
Dimensions (L*W*H)
527*500*1266 mm
Tray Size
490*404*195 mm
Number of Trays
4
Maximum Payload
40 kg
Max Travel Speed
1.2 m/s
Display
11.6-inch HD Touchscreen
Sensors
LiDAR, Dual RGBD Cameras
Navigation
Vision & Laser SLAM
Battery & Runtime
48V/12Ah, Up to 12 Hours
Self-Charging
Yes, Autonomous
Advanced 3D Obstacle Avoidance
This smart delivery robot uses 3D cameras and anti-sunlight lidar to detect obstacles from all angles, including low objects and overhead items. This reduces collision risk by over 90% compared to traditional 2D systems.
Precise Positioning
The self driving delivery robot employs PUDU SLAM fusion technology for positioning accuracy within 10mm. It maintains stable navigation in dynamic environments with moving people.
High-Capacity & Flexible Delivery
It features a 40kg maximum payload across four large trays. It is capable of transporting multiple orders simultaneously and accommodating various item sizes.
Enhanced User Interaction
It includes an 11.6-inch HD touchscreen for operation and status display to show friendly facial expressions to engage guests.
Robust and Stable Performance
The automatic delivery robot is built with a shock-absorbing chassis and a PID control algorithm for smooth movement, ensuring stable delivery on uneven surfaces to prevent spills.
Scalable Fleet Operation
It supports coordinated operation of up to 20 robots, enabling efficient management of large areas or high-order volumes.
After Using the FL-T9 Restaurant Food Delivery Robot
Since these 10 delivery robots were deployed in 5 key branches, the restaurant’s operational efficiency has soared. Client data shows peak-hour average delivery time dropped from 12 minutes to 4 minutes, and order error rate fell from 3.2% to 0. These intelligent robot waiters replaced 2-3 full-time servers per branch, slashing waiter workloads—allowing staff to focus on high-quality services like dish explanations and customer care.
Additionally, the robot’s novel 3D obstacle avoidance and interactive design became a “social media highlight.” Young customers took photos and shared their experiences online, driving a 15% increase in foot traffic. The client reported the robot investment was recovered in just 6 months—well within the 6-12 month industry average—and plans to order 20 more units for all branches.
Foodline Machinery is a machinery manufacturing company that integrates the public and trade sectors, with a development history spanning over 20 years. The company specializes in the production of machinery. The company is integrated from the procurement of raw materials, design, mold, production, and testing. Foodline Machinery is committed to providing reliable, efficient, and cost-effective solutions for customers worldwide. We offer comprehensive after-sales services, including technical support, maintenance guidance, and customization options to meet specific customer requirements. With a global customer base and a reputation for excellence, we strive to be your trusted partner in nut processing, helping you improve productivity and product quality while reducing operational costs.
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